Analyze a Dispute

Enter the dispute details below. The Dispute ID is required.

Dispute

Dispute ID *

Found in your Stripe Dashboard under Disputes.

Order Details

Product Type

Order Confirmation Email Sent?

Fulfillment

Tracking Number

Carrier

Ship Date

Delivery Date

Delivery Confirmation Status

Address

Did billing address match shipping address?

Customer Contact

Did customer contact you before disputing?

Did you contact the customer before this dispute?

Contact Notes

Merchant Context

Dispute Rate (%)

Your current dispute rate as a percentage.

Billing Descriptor

MCC (Merchant Category Code)

Risk Posture

Policy

Refund Policy Exists?

Policy Shown at Checkout?

Upload Evidence

Drop files here or click to upload

PDF, PNG, JPG accepted

Interrogating Stripe data...